PRIVACY & SAFETY
This policy covers our US online experiences including our websites and mobile apps (collectively “Site”) and other webpages and services which we operate and in which we post a direct link to this policy. Our policy also describes the choices you can make about how we collect and use your information.
What information do we collect?
We collect information from you when you register on the Site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another Site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our Site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
When you create a Rustic Recreations account, you will provide information that could be personally identifiable information, such as your username, password and email address. You acknowledge that this information may be personal to you, and by creating an account on the Site and providing personal information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our services, but only in accordance with your contact preferences (which may be modified as described below). Regardless of your contact preferences, we reserve the right to contact you when we believe it is necessary, such as for account recovery purposes.
We automatically receive and record information from your web browser when you interact with the Site, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Site (e.g., what links you have clicked on).
Generally, the Site automatically collects usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.
How do we use your information?
We do NOT sell your information. All information is kept private. We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:
To personalize your Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other Site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other Site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we use a Wix.com server and do not have access to the information. All sensitive/credit information you supply is transmitted via Wix store technology and then encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include suppliers. It also does not include website hosting partners and other parties who assist us in operating the Site, conducting our business, or servicing you to the extent related to fulfilling our services. We may release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our Site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
If you have particular concerns about reviewing or updating any of your personal information that we maintain, you may contact us from, ATTN: Rustic Recreations LLC, Customer Service, 4425 Center Street, Willoughby, OH 44094.
Changes to our policy
If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Further information can be found on our Terms & Conditions Page. Please send us any and all feedback pertaining to privacy, or any other issue from firstname.lastname@example.org
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